About Me

Hi, I’m Nancy, a product designer based in Tokyo. For the past several years, I’ve been designing news experiences at SmartNews, shaping how millions of people in Japan and the U.S. discover and engage with real-time information.

Before joining SmartNews, I led design at a San Francisco startup, managing a distributed team and launching products across 25 countries. My background in Design and HCI—which began in Japan back in 2008—taught me that meaningful design starts with understanding people and connecting insights into everyday life.

To me, design isn’t just about solving problems; it’s about finding the missing connections between people, information, and emotion—and turning them into experiences that feel effortless and human.

Fun Facts about me:
5 cities have been called home for me: Dallas, Taipei, Yokohama,
San Francisco, Tokyo.
3 languages I speak: Chinese, English, Japanese
Another few things that make me, me: storytime enthusiast, undefeated slide racer, and known to sing my to-do lists in tune.